I often get asked about Twitter and its role in marketing. Facebook, MySpace, and Twitter seem to be interesting sites, but can they be used to build your brand or help you sell more? I believe they can as long as you keep these strategies in mind.
for social media to be effective, it’s important that you focus on a specific audience for whom you have something in common. You want to have regular conversations with like minded people. If you are interested in baseball and you’re focused on soccer, you’re going to have a hard time being part of the conversation.
Begin with a Social Media plan. Many people start using social media without a clear objective. You should always begin with a clear objective and by developing a plan to support social media activities on a regular basis. Decide if you can handle the burden of social media on your own or if you will require help from others.
Share what you know. Each of us has an area or discipline that we know something about. If you have a hobby, career, or area of interest, then focus on sharing what you know with others. By focusing your efforts on what you know best, your passion comes through and keeps others engaged. This creates more value for your followers and keeps them coming back.
Be consistent with your communications. Speak with your audience on a regular basis. Better yet, create a dialog and conversation around specific topics. This ensures that your conversation is meaningful and valuable. Its always a good idea to solicit topics from your audience. What you share must be relevant to their day to day needs.
Invite others to participate. By inviting others to participate in your subject matter, you can create meaningful conversation. If those who are interested in your topic have an opportunity to participate, they feel a sense of ownership and want to give more. Social media is all about conversation that is two ways. Solicit topics and questions from your audience and keep them engaged.
Succeed by not selling. One of the biggest turn offs of social media is that a lot of people, businesses included, jump in and start selling. Just like the used car salesman, some individuals focus on selling without first creating value. This is one of the most important things you can do within the realm of social media. Start by creating a dialog and providing value to your followers. Once you do, they will want to use the products you’re using and try the services you recommend.
Social media can be a very powerful tool for promoting your product, service, or brand. But be careful. If social media is misused, it can turn off your followers. Unfortunately, this type of exodus is quick and permanent. Social media tools make it easy to unsubscribe or unfollow. That means you don’t have second chances and you have to be extra careful with your dialog.
Need help with your social media marketing? Start with our SEO training and social media program. Check out our Internet marketing forum for more social media help.
